Powerful Features

Everything You Need to Manage Your HOA

HOAware is more than just software -- it's a smarter way to manage architectural control, compliance, and communication.

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Feature Overview

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Jump to any feature below, or click through to explore dedicated pages with full details.

Feature Details

Deep dive into each capability of the HOAware platform

CORI - AI Community Assistant

CORI (Community Organizer & Resident Interface) is your community's 24/7 AI-powered chatbot, trained specifically on your bylaws and covenants to provide instant, accurate answers to resident questions.

  • Trained on your community's specific CC&Rs, bylaws, and rules
  • Answers resident questions instantly, reducing repetitive inquiries
  • Guides residents through the portal and helps them find what they need
  • Assists with ACC application submissions step-by-step
  • Frees up your board and management team to focus on what matters
  • Available 24/7 on your website, portal, and mobile app
  • Multilingual support with smart escalation to human support

Efficient Violation Tracking

Fair and consistent enforcement with complete documentation

  • Photo documentation with timestamps
  • Automated escalation workflows
  • Repeat offender detection system
  • Legal-ready documentation and records

Digital Inspections & Automated Follow-ups

Conduct property inspections from your phone, generate violation letters instantly, and let our system automatically follow up with residents who haven't responded.

  • Mobile inspections with photo documentation and GPS tagging
  • Interactive community map on mobile devices
  • One-tap violation creation during walkthroughs
  • Immediate resident letters generated and sent automatically
  • Automated follow-up reminders when residents don't respond
  • Configurable escalation timeline until issues are resolved
  • Works offline with automatic sync when back online
  • Voice-to-text notes for hands-free documentation
  • Complete audit trail with timestamps for every action

ACC Applications & Appointment Scheduling

Residents submit architectural requests online, your ACC reviews them digitally, and when an onsite visit is needed, residents can book their own appointment time.

  • Online ACC application submissions with photos and plans
  • Digital review and approval workflow for committee members
  • Automated routing to the right reviewers
  • Self-service appointment scheduling for ACC inspections
  • Residents select from available time slots for onsite visits
  • Automatic appointment confirmations and reminders
  • Real-time status tracking for applicants and committee
  • Complete audit trail and decision history
  • No more back-and-forth emails to schedule site visits

Automated Fines & Notifications

Consistent enforcement with automated fine processing

  • Configurable fine schedules per violation type
  • Automated email and mail notifications
  • Payment tracking with auto-updates
  • Integrated hearing scheduling system

Preventive Homeowner Portal

Self-service tools that prevent violations before they happen

  • Personalized dashboard with property status
  • Searchable CC&Rs and guidelines
  • Pre-submission compliance checker
  • Mobile apps for iOS and Android

AI-Powered Insights

Transform data into actionable intelligence for better decisions

  • Predictive violation analytics
  • Seasonal trend analysis and forecasting
  • Property compliance scoring system
  • Automated executive reports for boards

Community Invoicing & Digital Payments

Invoice your entire community with one click and accept secure digital payments powered by Stripe. No more chasing checks or manual reconciliation.

  • Bulk invoicing for HOA dues, special assessments, and fees
  • One-click invoice generation for the entire community
  • Secure online payments powered by Stripe
  • Accept credit cards, debit cards, and ACH bank transfers
  • Apple Pay and Google Pay support
  • Automatic payment reminders for overdue invoices
  • Instant payment receipts sent to residents
  • Real-time payment tracking and reconciliation
  • PCI-compliant with 256-bit SSL encryption
  • Detailed financial reports and payment history

Anonymous Complaints

Give residents a safe, anonymous way to report covenant violations. No neighbor conflicts, no retaliation -- just better compliance and community self-policing.

  • 100% anonymous reporting -- identity never stored or revealed
  • Photo evidence upload with automatic metadata scrubbing
  • Violation category selection and severity tagging
  • Instant board and management notifications
  • Built-in investigation and resolution workflow
  • Complete audit trail for board records

HOAware Mobile App

Give residents and board members the power to manage everything from their iPhone or Android device. Violations, ACC applications, payments, and messaging -- all from the palm of their hand.

  • Respond to violations with one-tap photo upload
  • Submit ACC applications with camera photos
  • Pay dues with Apple Pay and Google Pay
  • Secure messaging with board and management
  • CORI AI assistant for instant help
  • Push notifications for all important updates
  • Biometric login with Face ID and Touch ID

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