HOAware offers comprehensive solutions for property management, including ACC applications, violations, fines, automated emails, and a preventive portal for homeowners. Our platform is designed from the ground up specifically for ACC management—not bolted onto generic property management software—giving you more powerful tools, deeper integrations, and a smoother experience for both managers and homeowners.

HOAware focuses on ease of use, comprehensive feature sets, and customer support. Unlike other platforms, we offer specific tools for ACC management, automated follow-ups, digital inspections, AI-powered resident assistance, and a full audit trail ensuring all aspects of property management are covered. Our platform was purpose-built for architectural control—not adapted from accounting or general property management software.

HOAware supports a variety of property types, including HOAs, condominiums, townhome communities, and other community associations. Our platform is versatile and adaptable to different property management needs, whether you're a self-managed board or a property management company overseeing multiple communities.

No, there is no minimum number of units required to use HOAware. Our platform is scalable to accommodate communities of all sizes, from small neighborhoods to large master-planned communities.

No, HOAware is designed to scale, making it suitable for both small and large communities. We can support an unlimited number of units. Our AI plan is specifically designed for large communities that need unlimited capacity.

HOAware is a 100% cloud-based platform, so there's nothing to download or install. Simply log in from any browser on any device. Upgrades are automatically applied, ensuring you always have the latest features and security improvements without any action needed on your end.

Data conversion from your previous software to HOAware is free of charge. Our team will work with you to import your homeowner data, property records, and historical violation information to make the transition as smooth as possible.

Not at all — we take care of everything. HOAware performs automatic daily backups of all your data, including homeowner records, violation histories, ACC applications, documents, and photos. Your data is stored securely in the cloud with redundant backups, so you never have to worry about data loss. If you ever need to restore something, our team handles it for you.

Yes. HOAware is fully cloud-based and accessible from any device with a web browser — desktop, laptop, tablet, or phone. Whether you're at home, in the office, or walking the community doing inspections, you have full access to your dashboard, reports, and management tools. There's nothing to install and no VPN required.

Yes, we do charge setup fees to get your residents and properties into our system. However, if you sign a commitment we will waive any setup fees. Our team handles the entire onboarding process to ensure a smooth launch.

No, HOAware does not require a long-term contract. Our plans are billed monthly and you can cancel your subscription at any time without any penalties. We believe in earning your business every month.

Monthly billing is straightforward and transparent. Your credit card will be charged on the 30th of each month. Detailed invoices are available in your account for easy tracking. We accept all major credit cards, ACH bank transfers, and can arrange invoicing for larger communities.

Apart from the monthly subscription fees, there are no hidden costs. Support, training, software upgrades, and data migration are all included. Any optional additional services or add-ons will be clearly outlined before you commit.

Our support is completely free of charge on every plan. We offer comprehensive customer support via email to ensure you get the most out of our platform. Our AI plan also includes CORI^™, our AI Resident Chatbot, and an AI Phone Assistant for 24/7 automated support for your residents.

We provide free training resources and live onboarding support to help you get started with HOAware. This includes video walkthroughs, live webinars, and one-on-one sessions with our team. Our goal is to ensure your board and staff are fully equipped to use all the features of our platform from day one.